Before cancelling your service make sure you take time to check your contract status, any upgrade offers or Early Termination Charges you may incur, as well as any remaining device, accessory or handset repayments, such as for a mobile phone or a Telstra Gateway Frontier modem. plus hes paying another 30 dollars off it a month for the phone. TIO is getting involved in a lot of cases too on this. Dodo Mobile offers a selection of three no-contract month-to-month plans, starting at $5 for unlimited standard national calls and SMS, but with no data inclusion. Other plans signed up before 25 th June 2019. Telstra contract mobile plans Telstra’s mobile plans operate over flexible terms, with most customers opting to bundle a handset over a 24 month period. My boyfriend is on a 24 month contract. Since it is a formal way of communication, it is important to be able to convey the message in a professional manner. How to Write a Cancellation Letter for a Service Contract. We are looking at moving to Bonbeach, Telstra tell me that cable isn't available in that area. If you do want data on this plan, an additional $10 per month ($15 in total) will give you 3GB of data. The contract period expired last February and I live 55 kms from the nearest sh. How do I cancel my mobile or mobile broadband service? Archive View Return to standard view. Speak to us in your preferred language. Chat with us online to see if we can find a plan that works better for you. The fee is prorated so if your 14 months into a 24 month contract then you'll be charged say $170 in the above example. Check your remaining DPC. Forums. Got a question? It is also advisable to check all pending device, handset and accessory fees, such as mobile phones that you got with the plan or the Telstra Gateway Modem. Depending on when you signed up to your plan, you need to be aware of costs that may be associated with cancelling. menu Whirlpool Go to navigation. In such cases the business is responsible for collecting the goods. last updated – posted 2010-Dec-29, 9:25 pm AEST posted 2010 … Check my contract details. If you have paid any money for the goods, the business must give you a refund. if your network provider raises the monthly fee midway through. One thing that telcos are very strict about is lock-in mobile phone contracts. Is there a way to close my Telstra mobile account on the Telstra mobile website? Before going ahead with cancelling your service plan, it is advisable to check your contract status and any upgrade offers or early termination charges that cancelling your service plan may cost you. Please enter these fields before continuing: Australia’s largest 5G network. In general any plan payments (for the data) will simply stop the day you request it though. Cancel or end your Device Payment Contract; Telstra packages. Contact us if you need to cancel your plan. Contact us if you need to cancel your plan. You will have to pay charges up until the end of the notice period. We've got you covered. While Telstra might feel secure knowing its customers are locked into 24-month contracts, there is nothing stopping those on SIM-only month-to-month contracts or prepaid customers from jumping ship. Cancel phone contract by text Up until recently, if you wanted to cancel a contract you'd have to phone your provider to explain that you wanted to leave – followed by a hard sell as the salesperson tries to talk you out of cancelling. Now though, a new ‘text to switch’ automated system has made moving to a new mobile provider much easier. Business Mobile Plans and Business Data Plans (signed up on or after 25th June  2019) and Business Choice Plans. Does anyone know if I'm within my rights to cancel as far as I'm concerned it's not the service I signed up to. .tcom-pageheader .tcom-pageheader-content-container.tier2 { max-height: 1000px !important; } .tcom-pageheader .tcom-pageheader-content-container.tier3 { max-height: 1000px !important; } .tcom-strip-container .tcom-strip-container__content__icon { margin-right:8px !important; margin-left:0px; !important; }, @media (min-width: 1359.98px) { .tcom-pageheader .tcom-pageheader-image img { width: 764px; } }, .tcom-campaign-banner__container .container{margin-left: auto !important; margin-right: auto !important;}​​. Will I be able to keep the mobile numbers under my contract? The cancellation fee is because the actual cost of the handset provided has to be recouped by Telstra, as they paid for the handset in the first place, and they presumed they would recover their costs over the contract … Now rolling out in selected areas on selected plans. If you decide to disconnect your plan or end your DPC, you’ll be required to pay the balance of your remaining device repayments in one final payment. $49/month, about $15/month for handset repayments. You can check if you are under contract by visiting https://www.my.telstra.com.au/myaccount/contract-details If you've found a solution then don't forget to mark that post accordingly. Also contract all vary with some having around a $400 cancellation fee and others no fee at all. his plan ends in dec this year so only 9 months to go but if he cancels early does he pay off the fone ($30fone repaymentsx9 months remaining) or the bill (9monthsx49 monthly bill).... i dont no. In response to ozparatri As long as you aren't in a current service contract, or paying off a handset (MRO) then there should be not cost to cancel your service. If you have a Handset Repayment Option (HRO) or Device Payment Contract (DPC), or have redeemed a Telstra New Phone Feeling add-on, are on a Lease plan or if you received a bonus when you signed up, you may need to pay additional costs associated with those too. I'm not moving to another mobile network Follow Three's standard cancel… Telstra has unveiled a “radical” overhaul of its mobile contracts in a move that will see 11 million Australians change their plans. Contact the company and say you’re cancelling within the allowed 30 days’ notice of a price increase. Cancellation update Matt Borgo, 6 Jul 2001 Bigpond Broadband contract cancellation figure moving to Bonbeach, tell! Contract with three fee midway through us online to see if we can find a plan works! To your plan to you: 1 898963 Telstra Corporate is the gateway into the of! Is hideous, but cancelling Optus means paying out your contract with.... To you: 1 able to keep the mobile numbers under my contract and out! 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