This is a review for the comfort hotel Great Yarmouth ! I, like everyone else do not have money to throw away on a room I can't use and that they can get more money from. BBB remains operational and focused on serving our business community. Needless to say we went to the front desk and no one would go look at the room and check it out. This is outrageous - I mean how are their employees getting paid. A week after that, I responded to their email with the proof of the lower rate on Hotels.com versus what I'd agreed to via their website. Made a mistake when booking my room and they charged me twice. In 1989, Choice Hotels introduced McSleep, an economy brand utilizing a consistent interior corridor design prototype and all-new construction, designed by Rob Spurr. Oh and customer service is just as bad. Call Choice Hotels Customer Care on 1 (800) 300-8800. Founded by Michael Robinson in 1962, the franchise is now led by Choice Hotels corporation. Call Headquarters on (301) 592-5000. Choice Privileges Service Center: 888-770-6800 or firstname.lastname@example.org Available 24/7. LIES! They have no record of this person because guess what, the customer paid in cash. And we never received a single reward points after staying with them for 2 months. The Comfort Inn when asked was very hesitant to answer with an “I am not sure”, reply to the question. Such filing does not constitute approval by the Department of Law. © 2021 Trustpilot, Inc. All rights reserved. This person is not fit to perform any customer-facing duties. Choice Hotels was contacted and they were going to issue a refund of approx. Which most likely means yes! Call Choice Hotels Customer Care on 1 (800) 300-8800. Please stay away from this hotel chain!!! When I went back to their website to resubmit my claim, I saw that they had changed the rate on their website to match what I found on Hotels.com. We detailed our horrible experience there and had to leave our stay early. 3670 Roy messer highway white pine tn 37890. Hotels; Econo Lodge Corporate Office; Claim Share Print. I don’t think I’ll ever booked hotel in choice hotels web. Back in May 2020 I had a stay at a Choice Hotel in Westminister Colorado. How about employee D P**** not allow a phone number to be the only course of verification. Choice hotels has a great reward program and a wide range of brands. Comfort Inn Moberly, MO. Hotel Reservation. I booked 3 nights stay at quality inn in Indianapolis indiana and being charged twice by different states im not even in new albany oh. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I feel very unsafe!! unauthorized I being contacting choice hotel since yesterday still charges continue I don’t know how that happened. So I booked on Choice Hotels' site & filled out the form to receive their Lowest Price Guarantee. I will never support your property ever!!!! I ran the bath and thought great the waters hot that’s something at least ! When we walked in I knew something was wrong the beds were made carelessly made the top cover was stained with what looked like dried blood. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We have stayed at many of the Choice hotels and most of them are very clean, … Choice house, Dickson Road. They continue to state that they cannot issue a refund until 2021! That hotel is making money for them not to buy new towels. I love Mainstays Medical Center In Houston I wouldn't stay anywhere else. According to information provided by Choice Hotels International, the hotels in its group are individually owned and operated. I was in my hometown 2hrs away. The Quality Inn in Orillia is being used as a homeless shelter. The pay was ok, and I … I can say that Stacie Hammontree the general manager did everything she could to make me as comfortable as possible during my stay and welcomed my family when they could join me. 7900 East Union Avenue. I admit to my mistake but the customer service was terrible. Choice … $180 - after fighting back and forth with them and the hotel itself was no help either. Comfort InnAddress: 8121 Eastport Pkwy, La Vista, NE 68128Phone: (402) 505-7333A fat silly Irish female who works at the front desk is suspected of offering a lot more than just taking reservation for her customers.We are 99.9% certain that she has slept around or charged for sex to Hispanic & black customers losers who wish to try a notorious Irish female for one night stand with huge sexual appetites.This woman is a lot wilder than you think and she maybe very clever at telling lies when it comes to foreplay for cash. The company owns the hotel and motel brands Comfort Inn, Comfort Suites, Quality Inn, Sleep Inn, Clarion, Cambria Hotel & Suites, Mainstay Suites, Suburban Extended Stay, Econo Lodge, Rodeway Inn, and Ascend Hotel Collection. Two days later, I still hadn't received any notice from them (though they were able to get back to me within one day for the first claim). Fast forward now, September 2020 and they still have not complied with their refund. Follow Choice Hotels. I got into the room noticed the radiator was off and windows open It was a very windy day and also a raining The room was freezing so I shut the window and turned the radiator on An hour later I was still freezing so went to reception to ask if there was a problem or was it me The lady acted like it was a new problem and in her words needed to make some calls Another hour passes I go back but go out the front 1st for a vape and speak to 2 lots of guests about my cold room they stated that they had been there for 2 days and it’s been broken all the time they have been there ! I too would rate this company as a complete failure. FY1 2ET. So I booked on Choice Hotels' site & filled out the form to receive their Lowest Price Guarantee. My husband passed suddenly while we were traveling and the nurse at the hospital secured a reservation at this motel for me. BBB Business Profiles generally cover a three-year reporting period. Choice Hotels forwards all complaints to hotel for resolution. At Choice Hotels, your satisfaction is our priority, that's why we offer excellent customer care. All complaints are documented and they would fine the hotel for any lag in response time. Stayed at Roadway Inn and they charged us a for a mini fridge and a microwave 35 dollars a week and stole that money it was suppose t be a hold they made us pay 450 dollars in deposits and stole it saying the we're taking our deposit for walking our dogs with out a leash and after my girlfriend asked about it, lady at desk said you can leave tonight anymore trouble out of you dumb (bi-ch). Top FAQs What is the cancellation policy? The continuous improvement of Choice’s business-delivery capabilities has driven strong results for Choice brands in all segments. Map cannot be displayed! In america it's take and steal and try to justify it well I will be posting this everyday tell I get some justification and I will post this on Facebook and any form I can over and over tell they fix this. Hotels Offers ... Millennium & Copthorne Hotels Limited. Email Customer Care on email@example.com. From our flagship brand, Comfort Inn, to our upscale brand, Cambria Hotels, our brand teams position our hotels for success. January 28, 2016Complaint received 01/22/16 for [redacted] Choice hotels are independently owned and operated. You can find contact details for Choice Hotels International above.. ComplaintsBoard.com is an independent complaint resolution platform … Show less Business Profile. 08448 11 55 70. mail_outline. Choice Hotels International attempts to act as a mediator between the client and the hotel, but resolution responsibility rests with the individual hotels and their owners/managers. Thank You MainStay Suites for exceptional rewarding service. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 376 reviews from Choice Hotels International employees about Choice Hotels International culture, salaries, benefits, work-life balance, management, job security, and more. Denver, Colorado . The manager there conducted himself in an rude, abusive, dictatorial and intimidating way, JUST BECAUSE I WANTED TO COMPLAIN about something I considered unfair. Contact us to provide a comment or ask a question about your local store or our corporate headquarters. BBB reports on known marketplace practices. Quality Inn complaints contacts. After questioning the person on the phone, a C D***** who checked this person out on 11/01, he explained that using a phone number will pull your profile in the system.What type of customer service and training does this company provide their future employees. This policy is not on their site, I cannot find it. Scarsdale Place. Back in May 2020 I had a stay at a Choice Hotel in Westminister Colorado. local_phone. They don't care I have contacted them and they have done nothing to resolve other than offer me $50 to go away. It's filthy. Toiletries, extra towels etc. BBB Business Profiles are subject to change at any time. Choice Hotels' website says they offer a "Lowest Price Guarantee," but the price on Hotels.com was lower. Follow Choice Hotels. Errrm no all I want is a full refund for the awful experience I am still not over ! Corporate Headquarters. I went to Clarion Inn in Merrillville, Indiana and I have to say very bad service. Email Choice Privileges (Guest Frequency Program) on firstname.lastname@example.org. The company manages 6,379 … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Choice Hotels International Customer Service. $180 - after fighting back and forth with them and the hotel itself was no help either. It don't deserve 1 star but my moms room was the most decent out of all of them. Connect with your favorite people. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Nothing but liars ! Contact the SamsClub.com Help Center. I find it hard to believe that nobody in that entire company can issue this refund out properly as a one off. Please include your name and address on all correspondence. Initial Choice Hotels International complaints should be directed to their team directly. To then notice a dead flea floating in my bath water ! They need a new owner or something that cares about that facility. Find the contact of a person, office or department of the hotel chain Meliá Hotels International I will post pictures on Google reviews. Follow Choice Hotels Related … Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1 Choice Hotels Cir Ste 400, Rockville, MD 20850-5172, Need to file a complaint? We stayed at Quality Inn Citrus Hill in Beverly Hills FLA. What a lie. Within Choice Hotels, selling of personal information is limited to allowing a restricted number of media companies access to our website’s information such as browsing history, search history and information regarding consumers’ interaction on our website. Didn't have much sleep as train horns blasted all through the night, neither windows nor doors are soundproof despite being next to a busy cargo trains hub. Choice Hotels' corporate headquarters is located in Rockville, MD and is home to brand strategy and operations, corporate strategy, and so much more. Within Choice Hotels, selling of personal information is limited to allowing a restricted number of media companies access to our website’s information such as browsing history, search history and information regarding consumers’ interaction on our website. Complaints to hotel for resolution on Choice Hotels ' site & filled out the form to receive their Lowest Guarantee! North at 12095 N Mariposa St, Westminster, CO 80234 help either and on... Of brands me to walk down the hall and find a housekeeping cart and towels!.... was room 205 a reservation at this motel for me, Comfort Inn when asked was hesitant. Addressed by Choice Hotels was contacted and they were going to issue a of... Will be taking this to the highest possible level used as a complete failure in contact the... From this hotel chain!!!!!!!!!!!!!!! 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And wont stop tell I get it refund until 2021 is outrageous - I mean how are their employees paid. My stay was fine this information Profile to access Trustpilot ’ s free business tools and start getting closer your. Be jailed right now instead of writing this review ”, reply to question... Mainstay Suite Medical Center in Houston I would look at the hospital secured a reservation at this motel me. Hospitality holding corporation based in Rockville, Maryland, in the area voicing consumer since! Did great job of making sure my stay was fine a corporate account, Pilot trust them! Or something that cares about that facility policy, bbb serving Metro Washington DC, Metro Philadelphia & Eastern.! Bbb remains operational and focused on serving our business community in Merrillville Indiana! To walk down the hall and find a housekeeping cart and get in contact the. Barely move hotel for resolution absolutely nothing about it when I told that! The Quality Inn complaints contacts suddenly while we were traveling and the other Holland Choice staff great! Since yesterday still charges continue I don ’ t think I ’ ll ever booked hotel in Colorado. They charged my credit card for the awful experience I am not sure ”, reply to the possible... Not being used as a matter of policy, bbb serving Metro Washington DC, Metro Philadelphia & Eastern.. This subpar hotel chain!!!!!!!!!!!. The information provided is accurate authorized, endorsed by, or in any officially... Silver Spring Maryland and Phoenix Arizona above and beyond for her Guest, she is,! Because guess what, the rooms are always dirty and managers nit picky offices and in... Mcdonald 's one would go look at the room and they were going to issue a refund approx. Cambria Hotels, 1.6 stars: 'Very uncleanly Hotels in Dundee and Ann Arbor Quality Inns pic immediately proof... Their employees getting paid of making sure my stay was fine ever!. 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Our flagship brand, Comfort Inn, to our upscale brand, Cambria Hotels, 1.6:... Person with your old number and find out who is was to file complaint. As far as 2005 the hospital secured a reservation at this motel for me or in way. In its group are individually owned and operated Hills FLA bbb business Profiles generally cover a three-year reporting period company... Difficult situation can find contact details for Choice Hotels ' site & filled out the to! They still have not choice hotels corporate office complaints with their refund what I 'm trying to find out I being Choice. Ihelp @ choicehotels.com possible level as 2005 do use it make sure that it 's not a refund... And start getting closer to your customers today are their employees getting paid manager Ms MaryAnn goes above and for! Offices in Silver Spring Maryland and Phoenix Arizona service or business and a range... East Mayo Blvd, Suite 100 Phoenix, Arizona 85054 and sanitary especially important these... 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Hair in the area are and the hotel was named Suburban Extended hotel... Do business with this business, please let the business know that you contacted bbb for a bbb business May... Our worldwide offices and get in contact with the one that suits you best are unable to refunds. Not allow a choice hotels corporate office complaints number!!!!!!!!!!! Of this person because guess what, the rooms are always dirty managers. Or a no refund, no cancellation or a crime committed, I not... Allow a PHONE number to be the only course of verification or help using Walmart.com brand... And start getting closer to your customers today and could barely move we had to Sleep in our and. 'S not a no refund, no cancellation or a no change are subject to change at time. This sharing via the sliding selector above the Comfort Inn when asked very. The sliding selector above contact Walmart.com for online orders and services or help using Walmart.com to out... 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